Employees at Records Management Services
Records Management Services (RMS) is a division of Best Business Systems. Established in 2005 to allow us to focus on the records management and media vault services that we have been providing at Best Business Systems for over 20 years, Records Management Services is made up of the same employees that our customers have grown accustomed to over the years. As a separate division, RMS will be able to focus our efforts on providing our customers with the best service and the most up to date technology solutions in the industry.
![]() | Paul Keith, President/CEO/Owner |
Paul founded Best Business Systems in July of 1984. After leaving active duty in the Army Paul had an eleven year career in the imaging and printing business prior to starting Best Business Systems. This experience provided a solid foundation necessary for starting this exciting new service company. In March 2002 Paul founded and was President and CEO of a new national organization called IBSA. In less than 3 years they became the largest distributor sales organization in the nation. With a mission to sell national accounts this new sales organization was awarded the largest printing contract in the US by Novation, a hospital buying group with print purchases over 1 Billion annually. Paul left IBSA in April 2005 to pursue other interest. Paul is currently back at the helm of Best Business Systems and Records Management Services, directing the drive to grow and expand these companies in this area. Paul directs sales goals and objectives and establishes incentives in the effort to continue and expand on our growth. Paul has been married to Barbara (Fulton) Keith since 1970. Together they have 2 daughters, and three grandchildren. Both of Paul's daughters have joined him at Best Business Systems: Mary Jo Littrell as Administrative Vice President, and Jennifer Wilson in charge of Records Management and Media Vault Services. Paul's granddaughters are Taylor and Anne Marie Littrell, and his grandson is Drew Wilson. Paul enjoys golf (rarely), politics, and fishing, as well as spending time with his family. Paul is fond of his pet pug dog’s named Willy and Peanut. | |
![]() | Jennifer Wilson, Vice President, Sales |
Jennifer is this area's only full-time archival services specialist. She possesses an attention to detail and thorough knowledge of the records management and off-site media storage industry. Jennifer also attends seminars and industry conferences to stay up to date on the latest technology, industry standards, and changes in records retention laws, such as what recently occurred in the healthcare industry with HIPAA. Jennifer began her career at Best Business Systems in January of 1999, although she has spent much of her life involved in the industry and with Best Business Systems. She is the daughter of the Paul Keith, President and CEO of Best Business Systems. Jennifer, born in Bowling Green, is married to Bradley Wilson. They have one son, Drew, who was born in December of 2004. Jennifer graduated in December of 2001 with a Bachelor's Degree from Western Kentucky University. She enjoys travel, being with family and friends, shopping, cooking and movies. And no biography of Jennifer would be complete without mentioning her cat, Sophia. | |
![]() | Jeremiah Robinson, Customer Service Representative |
| Jeremiah joined Records Management Services, a division of Best Business Systems, in January of 2006. His main duties at RMS are handling records requests, disposition of daily tickets, and data entry. In addition, Jeremiah is always willing to help out where he can, whether it is answering the phone, helping a customer out to the car with their boxes, or making an emergency deliver so that our customer can have their file when they need it. He is very personable and outgoing, as anybody that has dealt with him already knows.
Jeremiah enjoys sports and movies and spending time with his girlfriend. | |
![]() | Greg Johnson, Distribution Specialist |
Greg is Best Business Systems' Distribution Specialist. If you have ever had him deliver forms or records to you, you know that he is not a "delivery person". Greg takes special care to make sure our customers remain happy. If a box is delivered to you, he won't leave it in the lobby, unless you ask him to. Want those forms put in a storage closet for you? Greg will do that. Greg truly understands that Best Business Systems wants satisfied customers, and his courteous, helpful, and cheerful attitude is known by any who meet him. Greg started working for Best Business Systems in 1994. Born in Bowling Green, Greg enjoys sports and watching television, and is very active in his church and with his family. | |
![]() | Jason Littrell, Warehouse Manager |
Jason began working for Best Business Systems in 1993. As Warehouse Manager, he is responsible for all phases of Records Management, Media Vault Services, Forms Management, and Inventory Management. Jason is married to Mary Jo Littrell, the Administrative Vice President of Best Business Systems. They have two daughters: Taylor, born in April of 1997, and Anne Marie, born in January of 2000. Born in Glasgow, Jason enjoys the outdoors. His family currently have around 20 animals, including dogs, cats, horses, cows, ducks, and hamsters. Jason enjoys horseback riding, fishing, farming, and spending time and energy with his church. Jason believes strongly in helping others and providing for his family. | |
![]() | James Burchett, Customer Service Representative |
James started working for Best Business Systems part time in September of 1993, assisting with a software conversion. By the end of October, he was on full-time with the title of Systems Administrator. Over the years, James has taken on many different roles with the company, assisting where it is needed, including customer service, typesetting, records management, billing, accounting, and sales. He also worked briefly as Projects Manager for IBSA, a company which Paul Keith (owner of Best Business Systems) founded. Currently, James is again assisting Best Business Systems in a number of ways, including transitioning the records management portion of the business into a separate division of Best Business Systems (called Records Management Services), assisting in the marketing efforts of Best Business Systems, and in the startup of another company owned by Paul Keith (Keith Solutions). James is originally from Indianapolis, and enjoys movies, reading, and sports. | |






